Privacy Policy

Information we collect

When you contact Formset Digital, we may collect your name, business name, email address, telephone number, website address and any information you include in your enquiry.

The website may also collect limited technical information, such as your browser type, device type and pages visited, through essential hosting and security logs.

Formset Digital is the data controller for personal information where we determine how and why it is processed. For privacy enquiries, contact riley@formsetdigital.com.

How we use your information

We use your information to respond to enquiries, discuss and provide services, prepare proposals, manage projects, maintain business records and meet legal or accounting obligations.

We process personal information where necessary to take steps at your request before entering into a contract, to perform a contract, comply with legal obligations, or for our legitimate interests in operating, protecting and improving the business and managing client relationships. Where we rely on consent, you may withdraw it at any time.

Sharing and storage

We do not sell your personal information. Information is only shared with trusted service providers where necessary to operate the website, communicate with you or deliver agreed services, or where disclosure is required by law.

We keep information only for as long as reasonably necessary for the purpose it was collected, including legal, accounting and record-keeping requirements. Reasonable technical and organisational measures are used to protect it.

Some service providers may process information outside the UK. Where this occurs, we take reasonable steps to ensure appropriate safeguards required by UK data protection law are in place. You can contact us for further information about relevant safeguards.

Cookies

This website may use cookies that are necessary for core functionality and security. If optional analytics or marketing cookies are introduced, this policy and the website's consent controls will be updated accordingly.

Your rights

Under UK data protection law, you may have rights to access, correct, erase or restrict the use of your personal information, object to certain processing, and request a portable copy where applicable.

Where we rely on legitimate interests, you may have the right to object to that processing. You may object to the use of your personal information for direct marketing at any time. Where processing is based on consent, you may withdraw your consent at any time.

To make a request, email riley@formsetdigital.com. You may also raise a concern with the Information Commissioner's Office at ico.org.uk.

Updates to this policy

This policy may be updated when the website, services or legal requirements change. The latest version will always appear on this page.